Whatsapp Notification Rules

Overview

WhatsApp notification rules allow you to send real-time alerts to a specified phone number(s) via WhatsApp when certain conditions or thresholds in your data streams are met.

Ideal for urgent messages, WhatsApp notifications ensure important updates reach recipients directly in their inbox. This method is perfect for delivering timely alerts and ensuring swift action when needed.

Creating WhatsApp Notification Rule

To create a WhatsApp Notification in the Bytebeam console:

1

Access Notification Rules

Navigate to the Alerts tab and click on Notification Rules.

2

Initiate Creation

Click on the + Notification Rule button and select the WhatsApp option.

3

Fill Details

Enter the phone number(s) (in format followed by the country code(Ex:+91,+1)) where you want the WhatsApp notifications to be sent. Provide the Activation Template ID that corresponds to the pre-approved WhatsApp template. You can also select the created alert rules, enable Notify on Deactivation toggle and notification interval, define how frequently the WhatsApp message should be sent, and specify the timezone. Finally, click Submit.

Enabling the Notify on Deactivation toggle allows you to receive notifications when an alert is deactivated, in addition to the existing activation emails.

Your new WhatsApp Notification Rule will appear in the Notification Rules table.

You can test the notification by clicking on Test Notification to ensure the WhatsApp message is sent correctly to the specified phone number.

Editing WhatsApp Notification Rule

To edit an existing WhatsApp Notification in the Bytebeam console:

1

Access Notification Rules

Navigate to the Alerts tab and click on Notification Rules.

2

Initiate Edit

Find the WhatsApp notification in the Notification Rules and click the Edit icon next to it.

3

Modify Details

You can update the phone number(s), change the notification interval, modify the activation template ID, update the timeone and enable or disable toggle for notifying on deactivation. Once you have made the necessary changes, click Submit to save your updates.

Note that the WhatsApp notification template cannot be customized. You must use the pre-approved activation template ID provided during setup.

Deleting WhatsApp Notification Rule

To delete an existing WhatsApp Notification in the Bytebeam console:

1

Access Notification Rules

Navigate to the Alerts tab and click on Notification Rules.

2

Initiate Deletion

Find the WhatsApp notification in the Notification Rules and click the Delete icon next to it.

3

Confirm Deletion

Enter the correct notification rule name and click Submit to delete the notification.

WhatsApp notification rules cannot be deleted once the associated alert rules have been processed.